Apple Inc. opposed a report by Bloomberg News that was made on Wednesday that it recently allowed suppliers to lessen the accuracy of the facial recognition system of the iPhone X to expedite output of the phone.
In a statement to reporters, Apple stated: “Bloomberg’s claim that Apple has reduced the accuracy spec for Face ID is completely false.”
The report of Bloomberg, which cited sources that are close to people that are familiar with the situation, said that Apple relaxed some of the iPhone X’s technical specifications for sensors for the Face ID system, making it faster to test the parts.
A spokesperson from Bloomberg said that the company stood behind its report.
Shares of Apple were down 0.7% at $155.99 (£117.7) in midday trading.
The Face ID system is among the $999 iPhone X’s most talked-about features. It uses a mathematical model of users’ faces to enable them to pay for goods or sign on to their phones with just a steady glance at their phones.
Apple has experienced a number of issues with its latest set of phones that were launched on September 12, with reduced demand for the iPhone 8 and 8 Plus, and analyst and media reports suggesting the reduced shipment plans for the iPhone X.
In a statement, Apple said that it expects the iPhone X to go on sale as planned on November 3 with the Face ID feature.
“The quality and accuracy of Face ID haven’t changed. It continues to be 1 in a million probability of a random person unlocking your iPhone with Face ID,” said the company in a statement.
The story of Bloomberg did not specify whether Apple loosened its requirements before or after it revealed its one-in-a-million accuracy claims for the Face ID during a press conference on September 12.