Today, T-Mobile said that hackers have been able to have access to the personal information of approximately 2 million of its customers.
The hack occurred in the United States of America. It saw cybercriminals steal the customer’s names, phone numbers, billing zip codes, account numbers, account types, and email addresses.
However, the mobile operator said that financial information, passwords, and social security numbers were not compromised.
In a statement, the company said: “We take the security of your information very seriously and have a number of safeguards in place to protect your personal information from unauthorized access.”
It added: “We truly regret that this incident occurred and are so sorry for any inconvenience this has caused you.”
The said hack happened on the 20th of August, however, it said that it was “discovered and shut down” by the cybersecurity team of T-Mobile.
T-Mobile did not reveal the number of customers were affected by the security breach. However, in a statement to Motherboard, the company said that the number of customers who were affected by the incident was approximately three percent of its total customer base of 77 million which is approximately 2.3 million customers.
T-Mobile could not be immediately reached for comment. However, in a statement, T-Mobile said that the affected customers will be receiving a text notification from the company regarding the matter.
This is not the first time that T-Mobile has experienced a breach of user information. In 2015, the wireless carrier said that the personal records of approximately 15 million of its customers were compromised because of a breach at Experian, which processed the credit applications of the company.
Also, just last May, some researchers were able to detect a bug in the website of the company that allowed anyone to have access to the personal information of customers using just a phone number.