Weeks after some locations ran out of the supply of chicken and were obliged to close down because of the lack of the supply, KFC outlets in the United Kingdom are reporting a shortage of the famous gravy of the fried chicken joint.
Issues with the chicken and gravy supply of KFC can be traced to the failure of DHL, its new distributor, to deliver the main menu item of the fast-food chain in February. A spokesperson for Yum Brands, the KFC owner, informed Reuters that while 97 percent of the locations of KFC have already reopened, the restaurants are experiencing a gravy shortage because of the “ongoing distribution challenges” at DHL.
The spokesperson stated: “We’re working as hard as we can to get this sorted out. We know that our gravy is a big favourite!”
Customers of KFC lamented the gravy loss on Twitter.
A Twitter user with the username @joeshendry tweeted: “First there was no chicken, now the gravy has gone. KFC either has an awful supply chain manager or a genius marketing manager. I’m not sure which….”
Another user, @crusty2112, tweeted: “What! Now no gravy? Hello KFC”
KFC has since apologised to its customers for the chicken shortage in a lighthearted ad that reordered the name of the brand into “FCK.”
The ad said: “A chicken restaurant without any chicken. It’s not ideal.
“Huge apologies to our customers, especially those who travelled out of their way to find we were closed.”
KFC’s chicken may be back at the majority of the 470 restaurants that were forced to close. However, customers will now have to wait for KFC’s gravy to come back.