Photo by Cory M. Grenier/Flickr
A recall has been recently issued by Lenovo for a number of its 5th-generation X1 Carbon laptops. The company state that a limited number of the machines may possibly have a loose screw that can cause some damage to the battery, resulting in overheating and a potential fire hazard. Lenovo recommends that owners of these devices that are made between the period of December 2016 and October 2017 check the serial number of their laptops on the support page to check if their own X1 is affected by the issue. According to the company, X1 Carbon laptops that are made after November 2017 are not affected.
The company states that customers who have laptops that are affected should immediately stop makings use of them and set up an appointment to have their X1 avail of a free inspection and the loose screw removed. The company claims that the issue is not a design flaw, but rather a lapse in the process of manufacturing for the specific dates above. Lenovo state that while it has known about the issue for “several weeks,” it required some time to figure out the root cause and then inform the US Consumer Product Safety Commission (CPSC).
Not having your PC until you can be able to schedule an appointment is kind of hard, of course. However, having it catch on fire would possibly be worse. Lenovo states that once the said screw is removed, there should be no more threat to the safety of the user while making use of the laptop.