The passengers of Ryanair will have to make do with only one item of carry-on baggage starting November – unless they are willing to pay extra.
According to the budget airline, the reason behind the said move is “to eliminate boarding/flight delays.”,
Nevertheless, the passengers will have to pay a charge of £6 to add a 10kg cabin bag to their carry-on. The tickets will otherwise limit them to one item of hand luggage that will fit under the seat that is located in front of them. This will rise to a £8 fee if the customers add the additional baggage to their ticket after booking.
Non-priority passengers will not be allowed to bring extra hand baggage on board their flight, however, they must pay £8 to store the hand luggage in the hold, or £10 if they opt to do so after booking.
Kenny Jacobs, the airline’s marketing officer, stated: “This new policy will speed up the boarding and cut flight delays. Sixty per cent of customers will be unaffected by these changes and we expect that the other forty per cent will either choose to buy priority boarding or a 10kg check bag or will choose to travel with only one (free) small bag as 30 per cent already do so today.”
The additional fee raises the cost of flying with Ryanair, an airline that boasts the tag “lowest fares.”
Competitors Wizz, Norwegian Air Shuttle, and Easyjet all allow one small personal item and a 10kg carry-on bag that is included in the tickets of their passengers.
In an FAQ for its customers, Ryanair said that it did not expect the move to make it extra income. It claims that the move is intended to improve “the boarding gate experience and punctuality for all customers.”
The new policy comes into force starting the 1st of November, or 1st of September for online bookings.
The said announcement was released a day after Ryanair finalised an agreement with striking pilots, and David Madden, a CMC Markets analyst, said that “this is a classic example of one step forward, two steps back.”
This summer, the airline has been enduring significant industrial action across the continent. Last month, around 600 flights were grounded, which affected 100,000 customers.
The agreement that was reached yesterday with Irish-based pilots indicated an end to the pattern of strike action that affected the routes from Dublin.
Earlier this week, Ryanair was forced to apologise over compensatory cheques that were issued to customers that were rejected by banks.
Madden explained that the quality of customer service and brand reputation contributes to the standing of the company on the stock markets, and it is reflected in its share price. The shares in the airline dropped by half a percent in morning trading.
Madden stated: “This is an incorrect move. Those customers that are not already deterred, will be.”