Sheffield City Council Suspends Uber’s Licence After Company’s Failure to Answer Concerns


Sheffield City Council has suspended the licence of Uber to operate in the city from the 18th of December following the company’s failure to respond to requests for information regarding its management.

The existing licence of Uber is in the name of an employee who is departing the company.

The ride-hailing app has submitted a new application to be able to operate minicabs in Sheffield already. However, the company may not be able to operate in the city over the Christmas period if the said application is not processed in time.

A spokesperson from the Sheffield City stated: “Uber’s licence was suspended last Friday after the current licence holder failed to respond to requests, made by our licensing team, about the management of Uber.

“It is legally allowed to operate up to 18th December, and if it chooses to appeal this suspension, it can continue to operate until the appeal is heard. If it decides against an appeal, the suspension will come into force.

“We received a new application, for a licence to operate taxis in Sheffield, from Uber Britannia Limited, on 18 October 2017 which we are currently processing.”

A spokesperson from Uber said that the company informed the council on the 5th of October and that it is required to change the name on its licence.

However, the spokesperson said that the council informed the app that it could not change the name on the existing document “as most other councils have done.”

Instead, the spokesperson said that Uber was informed that it needed a new licence, which it applied for on the 16th of October.

The spokesperson said: “While we are in regular contact with the council, we did not receive the correspondence the council refers to as they send the letters to an incorrect address,”

“We hope this administrative error can be quickly resolved so we can continue serving tens of thousands of riders and drivers in Sheffield.

“If the new application can’t be resolved by 18 December we will, of course, submit an appeal so we can continue to serve people in Sheffield.”

Uber is currently fighting a ban in London after it lost its licence to operate there in September.

Transport for London (TfL) criticised the record of the firm on reporting criminal offences and in performing background checks on its drivers.

TfL decided not to renew the London licence of Uber after it deemed that the firm was “unfit” to operate a minicab service.