Study Says Firms in London Divided over Decision of TfL Not to Renew the Licence of Uber in the Capital


According to a new study, firms in London are divided over the decision of the Transport for London (TfL) not to renew the licence of Uber to operate in the capital.

Last September, the TfL revoked the licence of the ride-hailing app, declaring that it is “not fit and proper.” Uber is currently appealing the said decision.

Fresh figures that came out today from the London Chamber of Commerce and Industry (LCCI) discovered a split among companies regarding on whether they supported the decision. Around 46 percent supported the decision of the TfL, while 38 percent disagreed.

The majority of the 577 businesses in London that were surveyed felt that new technology and providers in the private hire and taxi industry have been helpful in boosting both consumers and businesses, although firms were also divided regarding their preferences for making use of Uber instead of taxis for business purposes.

Around 42 percent say that they prefer making use of the ride-hailing app for business purposes, while 41 percent say that they do not.

Colin Stanbridge, the chief executive of the LCCI, stated: “We hear from our businesses that they welcome innovation and new ways of working.

“We certainly support competition and the improvements it can often bring to industries.

“However, all businesses, in all sectors, always need to remember that they have to operate to high standards and deliver excellent customer service.”

It was said by the LCCI that the competition in the private hire and taxi industry continues to grow, with the number of private hire vehicles that are on the roads of the capital up by more than 75 percent in the last five years.

Since being appointed as chief executive last August, Dara Khosrowshahi, the boss of Uber, has promised to roll out changes for how the ride-hailing behemoth does their business. Earlier in January, the company announced its plans for a cap on the number of hours that the drivers can work in the United Kingdom, following criticism from MPs regarding safety concerns over long hours and working conditions.

Over 3.5 million riders make use of the app in London, with Uber saying that around 40,000 drivers use it in the capital.

The findings arise after an initial survey that was conducted by the LCCI discovered that firms in London were overwhelming in support of the proposals that were made by the Transport for London (TfL) that drivers who are operating in the capital will be required to take an English test.

Uber has appealed against the introduction of a written English language test for private hire drivers after it initially lost a High Court dispute over the policy.

The company has said that thousands of drivers risked losing their livelihoods since they could not be able to pass an essay writing test, while TfL says that it is being introduced to keep the standards up. The appeal is scheduled to be heard next month.