New trains, modern-day stations and economical, basic tickets need to be amongst the top priorities for the next Wales and Borders rail franchise, an assembly report has stated.
4 groups are bidding to run services from October 2018, with the choice in the Welsh Government’s hands.
The economy committee stated ministers dealt with a “heroically enthusiastic” job without any experience to draw on.
Ministers stated they desired a transportation network “suitable for contemporary Wales”.
AMs stated guests desired prompt and trustworthy services with seats for all.
Those findings was available in a study of practically 3,000 rail users performed as part of the committee’s questions.
Its report, released on Friday, set out 10 concerns for the brand-new Wales and Borders franchise:
• Efficient tracking of performance
• Greener, cleaner service
• Integrated network with buses and other train operators
• New paths and service frequencies reacting to traveller needs
• Cost effective fares with clear, basic ticketing options
• New trains with appropriate area and on-board services
• Much better details and interaction on connections and hold-ups
• Modern stations
• Make sure all guests pay their fares
• Decreased disturbance
Russell George, the Conservative AM who chairs the committee, stated: “Awarding a rail franchise is not basic.
“So for the Welsh Government to be letting a franchise for the very first time represents a huge difficulty. Without any experience to draw on it is doing whatever from scratch. That alone would be trigger for time out.
“But other scenarios – consisting of the hold-ups over the devolution of powers to the Welsh Government, unpredictability about funding, and the aging trains that run in Wales – integrate to make the Welsh Government’s job heroically enthusiastic.”
In January, MPs on the Welsh Affairs Committee reported that people were tired of “old and confined” trains offered by Arriva Trains Wales.
The MPs stated numerous issues were because of “a big failure” to permit greater guest development when the existing 15-year franchise was granted by the now defunct Strategic Rail Authority in 2003.
A Welsh Government representative stated: “We welcome this extremely extensive report, which shares our vision for an enhanced, high quality, incorporated transportation network in Wales, one which has the traveller at its heart and provides a service suitable for contemporary Wales.
“We will be thinking about the information in this report together with findings from our own assessment detailing exactly what travellers anticipate of the brand-new service and anticipate seeing the next rail franchise laid the structure for a changed incorporated transportation network throughout Wales.”