Uber recently announced a new healthcare initiative in the United States that is aimed to help transport patients to and from their medical appointments.
The healthcare initiative is called Uber Health. The said scheme sees the ride-hailing company enter partnerships with healthcare companies so that they can provide transport to patients with a special version of the ride-hailing app.
The software will be utilised by healthcare professionals to request for rides for their patients, and just like the traditional Uber, it can be immediately requested, but also up to 30 days in advance.
The people who are booking rides will also be able to do so not only for patients but also for staff and carers – with multiple rides permitted to be scheduled at once as required, all from the same new dashboard of the app.
As a confirmation and other information is provided through text messages, the company said that the riders who will take advantage of the transport are not required to access the Uber app or even a smartphone.
The company said that it was also planning to introduce an option to receive details through a phone call to a landline or mobile device.
Uber said that over 100 clinics, hospitals, and other healthcare centres had already signed up to Uber Health’s beta version.
The controversial company is working to rebuild its reputation after a year of scandal last year, with confirmation of a data breach and the departure of various executives – including Travis Kalanick, its former chief executive – after claims of bullying and harassment within the company.
Since taking over last August, Dara Khosrowshahi, Uber’s new boss, has said that he wants to reform the “culture” of the firm and apologised for the way that the data breach was handled by the company.
Uber has not yet disclosed if and when the company plans to extend Uber Health to areas that are outside the United States.